How does your customer experience making an (online) appointment?

Bureau Via’s Mystery Shoppers will map this out for you, with a focus on our clients' specific needs.

Are you asking the right questions to your future customer?

The Mystery Shoppers of Bureau Via experience the appointment process from the customer’s perspective. We make an appointment (online) and investigate, among other things, how quickly you respond, what questions you ask and to what extent you respond to the customer's needs. The result? A clear overview of critical points in your organization.

The mobility sector is our core business

Bureau Via speaks the language of mobility entrepreneurs. Our auditors are not only experts in the mobility sector but are also up-to-date with current developments, such as electric driving and CSR. Will we soon make the difference for your organization?

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